Privacy policy

What we collect, why, and what you can ask us to do about it. Last updated 2026-09-22.

Before launch

These terms are a working draft written for this service's actual operation. Have them reviewed by a lawyer in your jurisdiction before launch, and add your registered company details and address.

1. What we collect

DataWhyHow long
Email addressTo send credentials and answer support requestsWhile your account is active, then 12 months
Name (if given)To address you in correspondenceSame as above
Payment referenceTo match a payment to an accountAs required by accounting law
Support messagesTo answer you and improve the guides24 months
Connection logsTo operate the service and detect shared credentials30 days

We do not store full card details. Payments are processed by a third-party provider who handles card data directly.

2. What we do not do

  • We do not sell or rent your data.
  • We do not share it with advertisers or data brokers.
  • We do not run advertising trackers on this website.
  • We do not build viewing profiles for marketing.

3. This website

This site sets no advertising or analytics cookies. It loads a web font from Google Fonts, which means your browser contacts Google's font servers; no cookie is set by that request.

Forms on this site send their contents to our support system and nowhere else.

4. Your rights

Depending on where you live, you may have the right to:

  • Ask what data we hold about you.
  • Ask for it to be corrected.
  • Ask for it to be deleted, where we are not required to keep it.
  • Ask for a copy in a portable format.
  • Object to particular processing.

Email support@hakunaxtr.com and we will respond within 30 days.

5. Security

Credentials are stored in systems restricted to the staff who need them. This site is served over HTTPS. If you believe your credentials have been exposed, tell us and we will reissue them at no cost.

6. Changes

Material changes to this policy are notified by email to active subscribers. The date at the top of this page reflects the current version.

Last reviewed September 22, 2026 by The HakunaXTR team · About the team